You can see all the tweets of your twitter account in MS CRM. Below are the steps to be followed to integrate Twitter widget in MSCRM.
- Log on to your Twitter account.
- Click on Settings symbol (1) in twitter and select Settings.
- Select 'Widgets' in left panel.
- Click on 'Create new' button.
- Select 'User timeline' under 'Choose a timeline source' option.
- Leave Username(2) as auto populated with your twitter user name, select 'Options'(3), 'Height'(4), 'Theme'(5) and 'Link color'(6) as your wish.
- Any changes you made in these properties are reflecting under Preview(8) in right side.
- Click on 'Create widget'
- Copy an HTML code(7) generated just below the Preview.
- Log on to MS CRM organization.
- Create one HTML webresource by adding the copied HTML code inside <body> tag.
- Create/Edit a dashboard to add newly created HTML webresource as a component in that dashboard.
- Save, Close and publish the dashborad.
- Go to that dashboard in CRM and you should be able to see all your tweets on CRM dashboard as in below image.
- Log on to your Twitter account.
- Click on Settings symbol (1) in twitter and select Settings.
- Select 'Widgets' in left panel.
- Click on 'Create new' button.
- Select 'User timeline' under 'Choose a timeline source' option.
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| A) Setting Widget properties in Twitter. |
- Leave Username(2) as auto populated with your twitter user name, select 'Options'(3), 'Height'(4), 'Theme'(5) and 'Link color'(6) as your wish.
- Any changes you made in these properties are reflecting under Preview(8) in right side.
- Click on 'Create widget'
- Copy an HTML code(7) generated just below the Preview.
- Log on to MS CRM organization.
- Create one HTML webresource by adding the copied HTML code inside <body> tag.
- Create/Edit a dashboard to add newly created HTML webresource as a component in that dashboard.
- Save, Close and publish the dashborad.
- Go to that dashboard in CRM and you should be able to see all your tweets on CRM dashboard as in below image.
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| B) Twitter widget integrated with MS CRM dashboard |
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